Hundreds of other people and I have had substantial issues with a specific person on Tw...

GetHuman-chloemmn's customer service issue with Twitter from December 2018

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The issue in GetHuman-chloemmn's own words
Hundreds of other people and I have had substantial issues with a specific person on Twitter. Her name is Nicole McCloud and she has been harassing people on twitter for years. She has used her twitter platform to falsely accuse singer*songwriter ZAYN of raping her. She similarly did this to Ashton Irwin, a member of the band * Seconds of Summer, tweeting that he and several friends gang raped her when this is in fact not the case. I am writing now because just yesterday Nicole McCloud used her twitter account to send a death threat to singer*songwriter Niall Horan. She has in fact been blacklisted from his shows due to similar threats that she had made on Twitter in the past. She has furthermore been harassing and abusing me and other people on Twitter, sending us death threats and telling us to kill ourselves. I wish I could say that we could remove her from Twitter but there are two reasons to explain why we cannot. Firstly, once she is caught tweeting these horrendous things, she deletes them. This prevents her accounts from being removed, but the damage had already been caused. Secondly, even if we manage to remove one of her accounts, she simply creates a new one. I would like to speak to a manager of some sort about this issue as I feel that this person is putting me and others I care about in danger, and is affecting my experience on Twitter. I hope for a response as soon as possible, as I believe this issue should be dealt with the upmost urgency.
GetHuman-chloemmn did not yet indicate what Twitter should do to make this right.
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Customer service issue
Reported by GetHuman-chloemmn
Dec 4th, 2018 - 2 mons ago
I have an issue with Twitter too
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Seen by 2 customers so far
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GetHuman-chloemmn started working on this issue
Dec 4th, 2018 2:16am