Hi,**I work for the New Zealand Government in a Minister's office. In NZ it is legal fo...

GetHuman1675132's customer service issue with Twitter from December 2018

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The issue in GetHuman1675132's own words
Hi,**I work for the New Zealand Government in a Minister's office. In NZ it is legal for Official Information Requests to be made via twitter. As politicans get a significant number of tweets at them, these requests can be missed, and they need to be seen in a timely manner by staff. Is there a way to be able to get alerts for keywords tweeted AT a specific account? ie any tweets from anyone with the word OIA sent to @NZPolitician?**Thank you!
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Customer service issue
Reported by GetHuman1675132
Dec 2nd, 2018 - 6 mons ago
I have an issue with Twitter too
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Seen by 1 customer so far
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GetHuman1675132 started working on this issue
Dec 2nd, 2018 8:48pm