Hi,**I work for the New Zealand Government in a Minister's office. In NZ it is legal fo...

GetHuman1675132's customer service issue with Twitter from December 2018

1 view
 | 
22493 similar
 | 
0 following
Help with my Twitter issue
First: share to improve GetHuman1675132's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1675132's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1675132 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman1675132's own words
Hi,**I work for the New Zealand Government in a Minister's office. In NZ it is legal for Official Information Requests to be made via twitter. As politicans get a significant number of tweets at them, these requests can be missed, and they need to be seen in a timely manner by staff. Is there a way to be able to get alerts for keywords tweeted AT a specific account? ie any tweets from anyone with the word OIA sent to @NZPolitician?**Thank you!
GetHuman1675132 did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman1675132 fixed the problem
We are waiting for GetHuman1675132 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1675132 fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman1675132
Dec 2nd, 2018 - 6 mons ago
I have an issue with Twitter too
Not resolved
Seen by 1 customer so far
Similar issue to 22493 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1675132 started working on this issue
Dec 2nd, 2018 8:48pm