I have an account that was created by one of my old player, but it has his information...

GetHuman1652917's customer service issue with Twitter from November 2018

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Help with my Twitter issue
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GetHuman1652917's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
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Before contacting them, items GetHuman1652917 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1652917's own words
I have an account that was created by one of my old player, but it has his information which he lost. The twitter name is coachjones** . i need that account up, i have coaches and players trying to get in touch with me on that account. I am just trying to get that account open on my information. i have sent you all emails about this but nothing is being done. The person that set it up do not remember the email password and he does not have the phone number anymore.
GetHuman1652917 did not yet indicate what Twitter should do to make this right.
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Twitter

Customer service issue
Reported by GetHuman1652917
Nov 29th, 2018 - 9 mons ago
I have an issue with Twitter too
Not resolved
Seen by 2 customers so far
Similar issue to 21998 others
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Timeline
GetHuman1652917 started working on this issue
Nov 29th, 2018 2:59pm