Please un-suspend my twitter account.

GetHuman1641352's customer service issue with Twitter from November 2018

12 views | 21717 similar | 0 following
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1641352's own words
Restore or un-suspend the account. ... Our account was hacked which caused it to be suspended. Someone changed our photo and I'm not able to change it back. I have also tried to remove a couple of tweets they sent with out success. I have changed my password so hopefully the hacker can't access. I can get into my account but cannot make any changes to it. I sent in three appeals to get back the same message each time just saying there were multiple violations and it's suspended. No help to get it un-suspended. Please restore my twitter account.
I can't get any help to restore or un-suspend this account. I was hacked and not I've been unable to do anything for a couple weeks now. I need this account for my business.
Please un-suspend the account.
We are a business who uses twitter to reach out to our customers and never use it inappropriately. Unfortunately we were hacked and I need help restoring this account.
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Customer service issue
Reported by GetHuman1641352
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 21717 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder


GetHuman1641352 started working on this issue
Nov 27th, 2018 10:52pm