If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mattdg_ may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman-mattdg_'s own words
I had my Twitter account (@*mattguild) set up by my friend in school, around * years ago. It was set up using her school email and a password that I have now forgotten. I can’t change the email or password as I can’t access the account at all as I got a new phone and never updated my email (I last accessed the account around * months ago) would I be able to have the email and password set to something of my choice so that I can regain access to the account?
GetHuman-mattdg_ did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-mattdg_ fixed the problem
We are waiting for GetHuman-mattdg_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.