I created my twitter account yesterday, *********.*I setup everything even putting my p...

GetHuman-supersqu's customer service issue with Twitter from November 2018

Help with my Twitter issue
The issue in GetHuman-supersqu's own words
I created my twitter account yesterday, *********.*I setup everything even putting my phone number on it for verifying via sms for the code. (so double the security).*I then stepped away for maybe ** mins to make lunch quick I come back and my twitter says it's locked. I didn't void any rules of twitter so i don't know why it locked. I go to log back in and it says sending sms to said number which then it shows the last two digits of my cell phone. and the text never comes. I tried and even went online to twitter support page and as soon as I submit my support and get the email stating I have a support claim. it's then closed right away so I have no idea what's going on. How I want it fixed is to have my phone removed from my account so i can log in. My wife and I are trying to start a YouTube channel and use twitter to gain exposure to our up and coming channel. I would also like to know why it was locked in the first place. It never said it was suspended but that it got locked and I never posted anything. I literally had just created it.

GetHuman-supersqu did not yet indicate what Twitter should do to make this right.

How GetHuman-supersqu fixed the problem
make sure your cell provider hasn't blocked sms from companies mine did and I called them and got my account unlocked
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Customer service issue
Reported by GetHuman-supersqu
Nov 9th, 2018 - 4 years ago
GetHuman-supersqu shared how to fix
Seen by 4 customers so far
Similar issue to 18999 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder


GetHuman-supersqu started working on this issue
Nov 9th, 2018 4:26pm
GetHuman-supersqu confirmed the issue is fixed. Hooray!
Nov 9th, 2018 4:39pm

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