I got locked out of my account a few weeks ago over this age nonsense! One of my parent...

GetHuman-laty's customer service issue with Twitter from November 2018

5 views | 18930 similar | 0 following
Help with my Twitter issue
First: share to improve GetHuman-laty's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-laty's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-laty may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman-laty's own words
I got locked out of my account a few weeks ago over this age nonsense! One of my parents filled out a consent form and submitted their ID. I had to encourage them to do this multiple times over the past few weeks as I wasn’t getting any response from twitter. Well two days ago we finally got a response. The email stated the following “We reviewed the documents you submitted and are happy to let you know that we have restored the account holder’s access to ******** and they may now log in.”. As soon as we got that email I was ecstatic, so I attempted to login. MY ACCOUNT WAS STILL LOCKED?! So we’ve attempted to email them in regards to what is happening and why they misled me saying my accounts been unlocked when it hasn’t?! They closed my case without dealing with the situation properly and they’re ignoring our emails. I honestly feel like taking legal action because this is ridiculous!

GetHuman-laty did not yet indicate what Twitter should do to make this right.

How GetHuman-laty fixed the problem

We are waiting for GetHuman-laty to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-laty fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-laty
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 18930 others
0 customers following this

Timeline

GetHuman-laty started working on this issue
Nov 9th, 2018 2:51am

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies