My parents created a Twitteraccount for me when I was ** years old (I don't know the ex...

GetHuman-ertlsand's customer service issue with Twitter from November 2018

1 view
18661 similar
0 following
Help with my Twitter issue
First: share to improve GetHuman-ertlsand's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ertlsand's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ertlsand may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman-ertlsand's own words
My parents created a Twitteraccount for me when I was ** years old (I don't know the exact age). After I turned ** I added my birthday to my discription so my account got locked. That was about two and a half months ago. My parents and I sent a picture of my government-issued ID to the Twittersupport team but we didn't recieve any e-mail from Twitter. So we tried to sent it again but then I read today that a account that's blocked for more than a month can't be reactivated. I am really angry and disappointed because I trusted the Twitter support team that they would take care of my problem. But they didn't. So please help me because I am thinking about stop using Twitter. And no, I don't want to create a new account because that's not the same! It's definately not my fault that the Twitter employees were too busy to take care of my problem.
GetHuman-ertlsand did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-ertlsand fixed the problem
We are waiting for GetHuman-ertlsand to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Twitter email you?
This email address isn't valid
Follow this issue
See how GetHuman-ertlsand fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ertlsand
Nov 7th, 2018 - 3 mons ago
I have an issue with Twitter too
Not resolved
Seen by 1 customer so far
Similar issue to 18661 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ertlsand started working on this issue
Nov 7th, 2018 5:45pm