My parents created a Twitteraccount for me when I was ** years old (I don't know the ex...

GetHuman-ertlsand's customer service issue with Twitter from November 2018

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The issue in GetHuman-ertlsand's own words
My parents created a Twitteraccount for me when I was ** years old (I don't know the exact age). After I turned ** I added my birthday to my discription so my account got locked. That was about two and a half months ago. My parents and I sent a picture of my government-issued ID to the Twittersupport team but we didn't recieve any e-mail from Twitter. So we tried to sent it again but then I read today that a account that's blocked for more than a month can't be reactivated. I am really angry and disappointed because I trusted the Twitter support team that they would take care of my problem. But they didn't. So please help me because I am thinking about stop using Twitter. And no, I don't want to create a new account because that's not the same! It's definately not my fault that the Twitter employees were too busy to take care of my problem.

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Twitter

Customer service issue
Reported by GetHuman-ertlsand
Nov 7th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 18661 others
0 customers following this

Timeline

GetHuman-ertlsand started working on this issue
Nov 7th, 2018 5:45pm

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