This account @Keanu******** is a person from Serbia who is pretending to be the real Ac...

GetHuman1496854's customer service issue with Twitter from November 2018

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The issue in GetHuman1496854's own words
This account @Keanu******** is a person from Serbia who is pretending to be the real Actor*Director Keanu Reeves. This person claims to be the real Canadian Actor. They stated that he (meaning Keanu) has an ongoing charity project in Serbia and wanted me to donate some money. I decided to use the pronoun "they" because who knows who this is? They wanted to know how much I could donate and I said maybe $**. They replied that $** is a very poor amount and then said to make it at least $*** and to download the Western Union app and send the money through them. They then also gave me their Serbian info and said to a paper slip to them "here" meaning Serbia. This person may also be setting up a website to pose as a Keanu Reeves Membership Fan Club and asked if I had purchased my membership card. I said no and they said the website would be ready soon. I don't believe that this person sounds like the real Keanu Reeves and they don't have the best grammar either. Could someone at Twitter please notify the real or Official Keanu Reeves of this? I suspected it could be some attempt at a character and*or identity theft. I have stopped communication with this person because I do not want to suffer any form of identity theft and I do not want to be scammed. My recommendation would be to either permanently suspend the account based on the ISP address and*or completely delete this person's account and ban that ISP address. Please contact me at the listed e-mail address. Thanks.

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Twitter

Customer service issue
Reported by GetHuman1496854
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 18261 others
0 customers following this

Timeline

GetHuman1496854 started working on this issue
Nov 5th, 2018 2:32am
GetHuman1496854 shared this issue with others over email
Nov 5th, 2018 2:35am