This account @Keanu******** is a person from Serbia who is pretending to be the real Ac...

GetHuman1496854's customer service issue with Twitter from November 2018

29 views | 18261 similar | 0 following
Help with my Twitter issue
GetHuman1496854's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1496854 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman1496854's own words
This account @Keanu******** is a person from Serbia who is pretending to be the real Actor*Director Keanu Reeves. This person claims to be the real Canadian Actor. They stated that he (meaning Keanu) has an ongoing charity project in Serbia and wanted me to donate some money. I decided to use the pronoun "they" because who knows who this is? They wanted to know how much I could donate and I said maybe $**. They replied that $** is a very poor amount and then said to make it at least $*** and to download the Western Union app and send the money through them. They then also gave me their Serbian info and said to a paper slip to them "here" meaning Serbia. This person may also be setting up a website to pose as a Keanu Reeves Membership Fan Club and asked if I had purchased my membership card. I said no and they said the website would be ready soon. I don't believe that this person sounds like the real Keanu Reeves and they don't have the best grammar either. Could someone at Twitter please notify the real or Official Keanu Reeves of this? I suspected it could be some attempt at a character and*or identity theft. I have stopped communication with this person because I do not want to suffer any form of identity theft and I do not want to be scammed. My recommendation would be to either permanently suspend the account based on the ISP address and*or completely delete this person's account and ban that ISP address. Please contact me at the listed e-mail address. Thanks.

GetHuman1496854 did not yet indicate what Twitter should do to make this right.

How GetHuman1496854 fixed the problem

We are waiting for GetHuman1496854 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1496854 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1496854
Nov 5th, 2018 - 4 years ago
Not resolved
Seen by 29 customers so far
Similar issue to 18261 others
0 customers following this


GetHuman1496854 started working on this issue
Nov 5th, 2018 2:32am
GetHuman1496854 shared this issue with others over email
Nov 5th, 2018 2:35am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians