After changing my date of birth year to the correct year it locked me out of my account...

GetHuman-erin_ske's customer service issue with Twitter from November 2018

17993 similar
0 following
Help with my Twitter issue
GetHuman-erin_ske's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-erin_ske may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman-erin_ske's own words
After changing my date of birth year to the correct year it locked me out of my account. Its claiming I'm not ** but I am. I've tried filling out all the forms but it's not submitting or accepting my passport image. I can't change the email or password linked to the account because I can't get into my account. PLEASE can you look into this and give me my account back. I worked extremely hard on that account to help others. I've gained connections with people who I've now lost everything with.
GetHuman-erin_ske did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-erin_ske fixed the problem
We are waiting for GetHuman-erin_ske to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Twitter email you?
This email address isn't valid
Follow this issue
See how GetHuman-erin_ske fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-erin_ske
Nov 3rd, 2018 - 2 mons ago
I have an issue with Twitter too
Not resolved
Seen by 6 customers so far
Similar issue to 17993 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-erin_ske started working on this issue
Nov 3rd 11:13am
GetHuman-erin_ske shared this issue with followers on Twitter
Nov 3rd 11:45am