X Customer Service Issues

I haven't received any emails from Twitter recently regarding my locked account. The last communication I received was months ago stating that my tweets from before I turned 13 would be deleted, which is not an issue for me. Since then, I haven't received any updates. I am frustrated and would like guidance on what steps to take next. My Twitter handle is @lexibaranoski. I have repeatedly filled out the form I was directed to, but have not received any responses. Despite reaching out to @twittersupport multiple times, I have not heard back. I am seeking assistance on how to regain access to my account in this situation.

Four months ago, on June 7, I corrected my birth year from [redacted] to [redacted] on my account but got locked out due to age restrictions. I'm now nearly 20 years old and it has been about two and a half months since I received an email stating my account would be unlocked soon. However, I have not received any further updates. I am eager to regain access to my account, @Anniekennedy98, as I am now well above the age of 13. It has been four months since I last had access.

My account is currently locked due to issues related to Trans Exclusionary Radical Feminists, also known as TERFs. Every time I attempt to contact support through the "your account is locked" screen, it either resets itself or displays a message saying, "your request cannot be processed." This seems to be the only platform where I can communicate about this issue. The affected account is @reinasgirl, and I am frustrated about facing another 12-hour wait filled with anger, only to return to Twitter even more upset. It appears that the platform prioritizes the concerns of TERFs over addressing the harm caused by their "movement."

My official Twitter account, @insightssuccess, is currently suspended due to repeated violations of the Twitter Rules. However, I am unsure of the specific reasons for this suspension. This account is crucial for our company's communication with subscribers as we are a media and publication company that has been in operation for the past three years. We are willing to provide any necessary verification to address this issue. We sincerely apologize for any violations of the Twitter rules that may have occurred. I kindly request Twitter to reinstate my account, and I can assure you that we will adhere strictly to Twitter's rules and policies going forward. Thank you, Insights Success Media Tech LLC

I would like to report an ongoing issue with Twitter affecting Funky Kids Radio. Starting in March [redacted], our page is consistently locked out from the 20th to the 24th of every month, resulting in the loss of 20-40 followers each month and negative impacts on our stats for 8 months. We are puzzled as to why this occurs as we have not breached any rules. Our online children's station has been utilizing the auto tweet feature from Securenet without any problems since [redacted]. After the recent lockout, the auto tweets have reduced to 3-4 per hour instead of around [redacted] per day, leading us to believe it is a Twitter glitch. Securenet has confirmed no issues on their end. We urgently seek a resolution to understand why this periodic lockout happens and the auto tweet issue, hoping to restore normal Twitter functionality promptly. Thank you.

Hello, I woke up this morning to find that my account @pjmrene has been suspended overnight without any explanation. There was no email or message, just a concerned text from a friend. After some investigation, I was notified that my account is permanently suspended for allegedly breaking multiple rules. I would like to request the specific rules I violated and the evidence against me because I feel I have been unjustly targeted. Although the automatic email stated that the suspension is permanent and my account will not be restored, I am reaching out to urge a reconsideration. Recently, my account has been locked multiple times unexpectedly, leading me to suspect a possible hacking attempt. Regardless of the circumstances, I ask for a detailed explanation for this decision. I kindly request your prompt response as I have friends on the platform who are anxious or upset about my absence. Thank you. Elle

Hello, I suspect an error led to the suspension of my @maremir_comic account. Although I was informed of "multiple or repeat violations of the Twitter Rules" as the cause, no prior warnings were issued. My account, used authentically to share updates on my webcomic, is associated with my IP. Apparently, the mail.ru service linked to the account is not secure. Any suspicious activity might be linked to this. Unfortunately, changing my e-mail is impossible during the suspension. I steer clear of politics on this account, focusing solely on promoting my art. I'm eager to understand any infractions made and rectify them to restore access. Thank you, A.

This account, @an_ode_to_jhoon, was originally created for me to stay in touch with relatives and friends who are far away, and it was made with my mother by my side. Even though I was under 13 when it was first set up, I am now 18 and devastated by the loss of all the memories shared with my loved ones. My mother and I lack the necessary documentation for the paternal appeal and are deeply saddened by the disappearance of my memories and the progress of my art that I had shared on this account. If required, I am willing to have the tweets posted before [redacted] (an added year for caution) removed from my account to preserve the rest of the memories, including those of deceased loved ones who still follow the account. I genuinely hope we can find a resolution to restore my account, as I would be heartbroken to lose it. Regards, Arthur A. / @An_Ode_To_Jhoo

I am reaching out concerning my daughter's Twitter account, which was suspended due to age restriction issues. The Twitter handle in question is @kalleighrandall. I had allowed her to create the account a few weeks before she turned 13, and I have been monitoring the account since its inception. Oddly, nine years later, in June [redacted], she was informed of the suspension related to an age restriction violation from several years ago. She has been of legal age since turning 18 and is confused as to why the suspension is happening now when consent was given back then. I am willing to provide my personal identification via email if necessary. I am requesting the prompt reinstatement of her account and ask to be updated on the resolution of this matter.

It has been a month since I received an email from Twitter support regarding unlocking my account due to not meeting the minimum age requirement when it was created. They mentioned that they would be in touch soon with updates, but a month has passed, and I have not received any further communication or had my account unlocked. Despite reaching out on Twitter and via email, I have not received any responses or updates on the situation. I have been patiently waiting to regain access to my account, but the lack of communication from Twitter support is concerning. I would appreciate any assistance in resolving this issue.

After amending my age on Twitter, I got locked out as I was below 13 when I signed up. I mistakenly selected the wrong reason to unlock my account and can't rectify it to the right choice. I want to use the option where a parent approves, but my parents are hesitant due to needing their passport and my birth certificate, which seems suspicious to them. I am at an impasse and any assistance would be greatly appreciated as the form alone isn't resolving the issue.

My Twitter account was unjustly suspended while I was using it as a parody account based on a character from Neil Gaiman's "Good Omens." Despite appealing, I received a message from Twitter citing violations, including creating multiple accounts with similar purposes, evading suspension, posting the same content across various accounts, and aggressively following users. The situation was complicated by sharing a phone number with a friend temporarily. However, my account is now solely connected to my number. I have never engaged in the behaviors mentioned. This is not the first time I have faced such issues, and I feel frustrated and unsure of what steps to take next.

I am experiencing harassment and impersonation on Twitter. I have been informed by an anonymous individual about multiple accounts that have appeared following a workplace incident and a breakup that caused me to drift apart from old friends and an ex-girlfriend. The similar language used by the posters indicates that these accounts may be connected. Some of the accounts involved are @huntychan and its related accounts, @fthotFitzgerald, and @Jacobcouch69. These seem to be created by old friends and my ex-girlfriend. Any assistance in addressing this matter would be greatly appreciated. Thank you.

@MickJaggerChat is a deceitful account impersonating Mick Jagger, initiating fake meet-and-greet opportunities with fans via direct messages on Twitter. I was contacted by this impostor myself. The scam involves soliciting money from fans for meet-and-greet sessions that never materialize. User WL@LilaKader fell prey to this fraud, losing [redacted] GBP. She has collected evidence in the form of direct messages. This situation warrants investigation, and the account must be deactivated immediately.

My Twitter account has been hacked. The password and phone number linked to the account have been changed. I need to reset the password by attaching an email to the account for a reset option to regain access. This is the second time this has happened, affecting both my @veedoswell and @veedoswell3 handles. The @veedoswell account, linked to a Gmail email that was hacked, needs the password reset. The @veedoswell3 account, linked to phone number [redacted], needs the contact information updated and password reset due to a phone hack. Thank you, Vee Doswell

Hello, my name is Bonnie. I've had my Twitter account for at least 8-10 years. I used it consistently when I first joined until around 2[redacted]. I still visit it occasionally to express myself because there's no other social network like it. As a music artist, I also use it to promote my music. About a week ago, I tried to log in to my Twitter app but was logged out. When I tried to log back in, it said my account could not be found. I've been trying for the past 5 days with no success. I can't remember having any conflicts with anyone or posting anything inappropriate, so I'm puzzled as to why my account suddenly disappeared. Please assist me with this issue and respond to me promptly. Thank you.

I have been unable to access my Twitter account for about 6 months now. When I originally created the account at the age of 12, I did not meet the required age, but now I am 20 years old. Twitter has been a meaningful platform for me to connect with people worldwide, and being locked out has been disheartening. Despite filling out multiple forms and being assured the issue would be resolved, I have not received any help. I have lost touch with many friends and contacts during this time. I have tried various solutions on my own, even creating a new account, but I believe it is unjust to lose all the connections and work I have put into my account over the years. I hope this message will finally help me regain access to my account. Thank you for your assistance.

My account recently got temporarily disabled, possibly due to my heavy activity liking and retweeting on Twitter. I assume they mistook me for a bot. They've asked for my phone number for verification, but I only have a laptop. I've tried reaching out to Twitter via email but haven't received a response. I prefer to confirm my account through email rather than linking a family member's phone. I want my account reactivated as soon as possible. Some key points are: I haven't violated any rules besides excessive liking, I lack a phone for verification, and I hope to use email for confirmation instead. Thank you.

I am seeking assistance as my account has been suspended for nearly two weeks after attempting to update my birthday on your app. Initially, when the birthday option became available, I was unable to choose my actual birth year of [redacted]. Recently, when this option was accessible, I tried to make the correction, confirming my correct birthday when prompted by the app. However, following this, my account was suspended. Despite providing the correct information three times in the form, which I admit was initially wrong due to the app's limitations, my account remains suspended. I am aware that users must be at least 13 years old to use Twitter, and I am 17. I kindly request immediate resolution of this matter.

Hello! I have been trying to reach Twitter customer service for the past few years without success. My Twitter account (ID: ajm0606) was hacked, and despite my attempts to regain access, the hackers changed my security questions, leaving me locked out. Each time I contacted Twitter, they only suggested I use my security questions to reset my password, which was not an option. It is frustrating that Twitter lacks functional customer service phone numbers. If you can assist me in recovering my Twitter handle and removing the hackers, I would be grateful. I am from Nigeria, studied in the US and the UK, and was hacked while in the UK in [redacted] during my Master's. Your help would be greatly appreciated. Thank you in advance.