Locked out cause age change

GetHuman1379487's customer service issue with Twitter from October 2018

3 views | 16106 similar | 0 following
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The issue in GetHuman1379487's own words
Hi, so recently I had updated my Twitter account information regarding my birthdate. I had changed my birthday to the real date **********, I then got locked out roughly ** minutes later. I submitted a form at least * times AND sent proof of my identity to confirm my age. Of course, im going to be adult and say I did make my twitter younger than I was supposed to but that was ** years ago. I got a confirmation email saying that they'll unlock my account so im trying to wonder when it'll be unlocked. A little additional step is that I do not have access to my phone, Im currently training at AIT for the Army and our phones are taken away at the moment, so confirming through text is a no go. Email is the best way possible, hopefully twitter can resolve this issue, I have sent multiple forms and have waited patiently, hopefully you guys can settle this for me, thank you.

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Twitter

Customer service issue
Reported by GetHuman1379487
Oct 20th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 16106 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman1379487 started working on this issue
Oct 20th, 2018 2:13am

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