Twitter account locked when account was made underage but now am an adult

GetHuman1367072's customer service issue with Twitter from October 2018

8 views
 | 
15845 similar
 | 
0 following
Help with my Twitter issue
First: share to improve GetHuman1367072's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1367072's next move: try calling Twitter again.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman1367072's own words
I tried to call their phone but they did not offer customer support via phone call. I tried to go to their twitter support, but I could not access my account. ... My Twitter account got locked on September * because it had reported that I made my account when I was ** years old. All I did was change my year birthdate from ****, to ****. I am ** years old, my birthday is December **, ****. I have submitted my official passport picture, they emailed me back on the same day saying they will unlock my account. It is October **, and they have not unlocked my account yet.x
This is frustrating as I created my account * years ago, and I am now turning ** in * months, and they locked my account just because I made my account when I was **.
I would like my account unlocked as I am a grown adult now, and I understand I made my account a year early which I should not have done.
I am a good customer as I have never broken Twitter rules ever, in by * years of using this app.
I have tried everything in my power.
I have an issue with Twitter too
How GetHuman1367072 fixed the problem
We are waiting for GetHuman1367072 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Twitter email you?
This email address isn't valid
Follow this issue
See how GetHuman1367072 fixes it.
This email address isn't valid

Twitter

Twitter
Customer service issue
Reported by GetHuman1367072
Oct 18th, 2018 - a mon ago
I have an issue with Twitter too
Not resolved
Seen by 8 customers so far
Similar issue to 15845 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman1367072 started working on this issue
Oct 18th 12:42am