I was notified that my account was locked due to being under ** when I created the acco...

GetHuman-mmthurm's customer service issue with Twitter from October 2018

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The issue in GetHuman-mmthurm's own words
I was notified that my account was locked due to being under ** when I created the account. I filled out the form and sent in my driver's license to have further action taken to have access to my account once it was cleared. I was then notified that all content that was published before turning ** was to be deleted and then I would be contacted on the status during the process. I never received an email with any status updates. **It has since been * weeks since that last email stating the steps that were going to be taken for me to be able to use Twitter again. I tried to find out the status of where my account is at and it says that my case has been closed. I still do not have access to my Twitter account. **Do I need to create a new case through the app so I can have access to my account? What other steps do I need to take to have my account unlocked?
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Customer service issue
Reported by GetHuman-mmthurm
Oct 17th, 2018 - 3 mons ago
I have an issue with Twitter too
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Seen by 3 customers so far
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GetHuman-mmthurm started working on this issue
Oct 17th, 2018 6:10pm