Someone hacked my Twitter about a month ago and changed my birthday, I guess knowing it...

GetHuman1221186's customer service issue with Twitter from September 2018

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Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1221186's own words
Someone hacked my Twitter about a month ago and changed my birthday, I guess knowing it would lock me out. I’ve filed a complaint to Twitter over a month ago and still nothing has been done. It’s very frustrating as I’ve had my account for about * years.
GetHuman1221186 did not yet indicate what Twitter should do to make this right.
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Twitter

Customer service issue
Reported by GetHuman1221186
Sep 28th, 2018 - 18d ago
I have an issue with Twitter too
Not resolved
Seen by 2 customers so far
Similar issue to 13264 others
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Timeline
GetHuman1221186 started working on this issue
Sep 28th 3:40am