So I noticed on my Twitter that my date of birth was wrong it said I was born in **** w...

GetHuman1309795's customer service issue with Twitter from October 2018

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The issue in GetHuman1309795's own words
So I noticed on my Twitter that my date of birth was wrong it said I was born in **** when in fact it was **** so after changed it I was blocked out of my account as twitter said that I was not ** years old when I made the account in March ****, which is correct I wasn’t I was ** in the July ****. However, I am now a ** year old adult and have been on Twitter for * years I think it’s absolutley ridiculous that I have been blocked out of it now considering my age. I then was asked to select a form and my phone is broken so my screen isn’t very clear and I selected the option which said that ‘I was ** at the time of creating the account’ I’m now being asked to provide ID to prove this which obviously I cannot as I wasn’t **. I would be gutted if I lost this account as I’ve got so many pictures and memories on there and if I’m perfectly honest I’m not happy at all that at the age of ** I have been locked out of it. They’ve also asked me for a parents email to unlock the account, at the age of ** I’ve had to get parental consent it’s absolutley ridiculous.
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Customer service issue
Reported by GetHuman1309795
Oct 10th, 2018 - 3 mons ago
I have an issue with Twitter too
Not resolved
Seen by 2 customers so far
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GetHuman1309795 started working on this issue
Oct 10th, 2018 4:36pm