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Before contacting them, items GetHuman1309795 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman1309795's own words
So I noticed on my Twitter that my date of birth was wrong it said I was born in **** when in fact it was **** so after changed it I was blocked out of my account as twitter said that I was not ** years old when I made the account in March ****, which is correct I wasn’t I was ** in the July ****. However, I am now a ** year old adult and have been on Twitter for * years I think it’s absolutley ridiculous that I have been blocked out of it now considering my age. I then was asked to select a form and my phone is broken so my screen isn’t very clear and I selected the option which said that ‘I was ** at the time of creating the account’ I’m now being asked to provide ID to prove this which obviously I cannot as I wasn’t **. I would be gutted if I lost this account as I’ve got so many pictures and memories on there and if I’m perfectly honest I’m not happy at all that at the age of ** I have been locked out of it. They’ve also asked me for a parents email to unlock the account, at the age of ** I’ve had to get parental consent it’s absolutley ridiculous.
GetHuman1309795 did not yet indicate what Twitter should do to make this right.
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