Had a Twitter account approx ** yrs ago. Don't remember what my email was, or password...

GetHuman-rdsmall's customer service issue with Twitter from September 2018

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Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman-rdsmall's own words
Twitter NEEDS TO OFFER PHONE SUPPORT. I FINALLY got my issue solved by going to support.twitter.com and their help center, but many people don't know to go there. I only found out after SOMEHOW finding their phone * and the computer said where to go over the phone. Twitter! You must do better! It's taken me ** yrs to get back into my account...assuming it works this time. ... Had a Twitter account approx ** yrs ago. Don't remember what my email was, or password but when I enter my current email (*****@***.com) it says "already taken" and when I try to use my current phone *, it won't respond at all. My old phone * was ***-***-**** if that helps. I haven't tried that one yet. I just gave up. I've been trying to get back on Twitter for almost ** yrs now. Not very computer savvy. Can you help?
You must offer phone customer support! And you must make your help center more clearly advertised. This has been a nightmare.
Get me back into my account and offer phone customer support! We ALL weren't born with computers in our hands! A lot of us are older.
Trying to be for over ** years.
Everything.
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Customer service issue
Reported by GetHuman-rdsmall
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 11500 others
0 customers following this

Timeline

GetHuman-rdsmall started working on this issue
Sep 17th, 2018 9:36pm

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