My account (@prxttylittlepez) got locked because I was ** when the account was made but...

GetHuman-gemmaca's customer service issue with Twitter from September 2018

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The issue in GetHuman-gemmaca's own words
My account (@prxttylittlepez) got locked because I was ** when the account was made but, at that time, when making the account, I did not have to enter my date of birth and was not aware about Twitter’s over ** rule. Additionally, my parents happily consented to me opening my own twitter account. Therefore, today, when I went to add my date of birth to my profile, I have been locked out of the account. I have tried to submit a ticket as the help page shows but I am no longer living with my parent’s, as I am now **, and my parents can’t upload the form and ID that it asks for as they do not really understand technology. Therefore, is there any way that my account can be unlocked as I am now ** and I think it is unfair that I lose my whole twitter account and memories linked to it for a mistake I unknowing made * years ago?

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Customer service issue
Reported by GetHuman-gemmaca
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 11447 others
0 customers following this


GetHuman-gemmaca started working on this issue
Sep 17th, 2018 3:44pm