We had a Twitter account that seems to have been removed. Strangely, there's another Tw...

GetHuman1042570's customer service issue with Twitter from August 2018

Help with my Twitter issue
The issue in GetHuman1042570's own words
We had a Twitter account that seems to have been removed. Strangely, there's another Twitter account that hasn't been active in a couple of years that is associated with our email address, however, the system will not allow us to change the password. We get an error every time. we have tried repeatedly to email with Twitter support and they do not respond.*I would like to talk, chat or email with a person and see if we can figure out what happened to the old account, how to get it up again, or at the very least get access to the other account. The account was originally associated with *****@***.com
GetHuman1042570 did not yet indicate what Twitter should do to make this right.
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Twitter

Customer service issue
Reported by GetHuman1042570
Aug 27th, 2018 - 3 mons ago
I have an issue with Twitter too
Fixed
Seen by 8 customers so far
Similar issue to 8589 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman1042570 started working on this issue
Aug 27th 5:37pm
GetHuman1042570 shared this issue with followers on Twitter
Aug 27th 5:38pm
GetHuman1042570 indicated the issue is not fixed yet.
Aug 27th 6:40pm
GetHuman1042570 indicated the issue is not fixed yet.
Sep 11th 1:56am
GetHuman1042570 indicated the issue is not fixed yet.
Sep 14th 4:11pm
GetHuman1042570 indicated the issue is not fixed yet.
Sep 18th 1:35am