I was locked out of my account after entering my DOB. I am not sure if it was my broken...

GetHuman1004217's customer service issue with Twitter from August 2018

4 views
 | 
7310 similar
 | 
0 following
Help with my Twitter issue
First: share to improve GetHuman1004217's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1004217's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1004217's own words
I was locked out of my account after entering my DOB. I am not sure if it was my broken phone or if Twitter lagged but it CHOSE the option that I had entered my DOB wrong. Once this was done it is requiring me to issue a government photo ID which I do not feel comfortable sharing. The date of birth was not wrong, it is in fact a mistake made, I was less than ** upon making the account but I am now ** years old. This is beyond ridiculous and if I am unable to retrieve my account back which hold very special memories and other things of importance I will be DEEPLY upset. I’ve tried doing this VIA twitter and your app keeps lagging continuously. I would very much appreciate it if you could help me in this time. Thank you
GetHuman1004217 did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman1004217 fixed the problem
We are waiting for GetHuman1004217 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.
How Do I Fix a Hacked Twitter Account?How Do I Recover My Twitter Account?How Do I Delete My Twitter Account?How Do I Appeal a Suspension from Twitter?What Do I Do If My Twitter Account Is Locked?
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1004217 fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman1004217
Aug 17th, 2018 - a yr ago
I have an issue with Twitter too
Not resolved
Seen by 4 customers so far
Similar issue to 7310 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman1004217 started working on this issue
Aug 17th, 2018 3:45pm