I was locked out of my account after entering my DOB. I am not sure if it was my broken...

GetHuman1004217's customer service issue with Twitter from August 2018

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The issue in GetHuman1004217's own words
I was locked out of my account after entering my DOB. I am not sure if it was my broken phone or if Twitter lagged but it CHOSE the option that I had entered my DOB wrong. Once this was done it is requiring me to issue a government photo ID which I do not feel comfortable sharing. The date of birth was not wrong, it is in fact a mistake made, I was less than ** upon making the account but I am now ** years old. This is beyond ridiculous and if I am unable to retrieve my account back which hold very special memories and other things of importance I will be DEEPLY upset. I’ve tried doing this VIA twitter and your app keeps lagging continuously. I would very much appreciate it if you could help me in this time. Thank you
GetHuman1004217 did not yet indicate what Twitter should do to make this right.
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Customer service issue
Reported by GetHuman1004217
Aug 17th, 2018 - a yr ago
I have an issue with Twitter too
Not resolved
Seen by 4 customers so far
Similar issue to 7310 others
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Items needed
Email on Account
Phone Number
Name of Account Holder
GetHuman1004217 started working on this issue
Aug 17th, 2018 3:45pm