I created my twitter account when I was ** years old, almost **, and my mother monitore...

GetHuman964000's customer service issue with Twitter from August 2018

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The issue in GetHuman964000's own words
I created my twitter account when I was ** years old, almost **, and my mother monitored*operated it until I turned **. Now, I am ** years old, and I changed the date of my birthday to July **th, ****, which is correct, and it locked me out of my account since I created it when i wasn’t **. I selected the option that my parent operated it, and twitter emailed my mother, she received the agreement of reinstatement and uploaded it along with her identification. She continues to receive emails from twitter that say the documents are illegible*incomplete and to reupload them, but when she tries to, it says “maximum file upload limit reached” for both the identification and agreement of reinstatement. I just want my account back, and i’m sure that twitter could find a way to reinstate my account fairly. Possibly by deleting my tweets*replies from when i was younger than **, and leaving everything else alone? That is a solution i think is fair, but i worked very hard on my account and would like it back.

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Twitter

Customer service issue
Reported by GetHuman964000
Aug 7th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 6538 others
0 customers following this
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Name of Account Holder

Timeline

GetHuman964000 started working on this issue
Aug 7th, 2018 10:08pm