Hi, my name is Katie. My twitter account is @xoxodrewramos *While I was updating my bio...

GetHuman937356's customer service issue with Twitter from August 2018

5956 similar
0 following
Help with my Twitter issue
First: share to improve GetHuman937356's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman937356's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman937356 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman937356's own words
Hi, my name is Katie. My twitter account is @xoxodrewramos *While I was updating my bio & such my photo started to glitch out on me. Which led to changing my birthday some how. I have no clue how it happened. I know it sounds crazy, but it actually happened. It then proceed to click a whole bunch of buttons which led me having to enter identification and such. I don’t feel comfortable doing so. I am the right age. I did nothing wrong. It was simply my phones doing. That account means everything to me. I would love to have it back. I would just like to have you help me in this situation. Thank you for your support.
GetHuman937356 did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman937356 fixed the problem
We are waiting for GetHuman937356 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman937356 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman937356
Aug 1st, 2018 - 9 mons ago
I have an issue with Twitter too
Not resolved
Seen by 4 customers so far
Similar issue to 5956 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman937356 started working on this issue
Aug 1st, 2018 7:25am