I took a tech break for a month and came back online this past weekend. I was promptly...

GetHuman-kisamose's customer service issue with Twitter from August 2018

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The issue in GetHuman-kisamose's own words
I took a tech break for a month and came back online this past weekend. I was promptly locked out of my account and am in the seventh circle of **** with this ‘text a code’ nonsense. I have never received a text code or a call with the code despite filling out the form ** times and changing my pw twice. And then the “help” on that screen just sends you right back to the same nonsense. I want my account unlocked and for Twitter to fix that ridiculous obstacle course of * way verification. Nothing should take * days, multiple attempts and a strongly worded email to get things working again. All I did was retweet a friend’s post and got put in Twitter jail with no bail and DEFINITELY no phone call (or text)!

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Twitter

Customer service issue
Reported by GetHuman-kisamose
Aug 1st, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 5918 others
0 customers following this
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Timeline

GetHuman-kisamose started working on this issue
Aug 1st, 2018 1:55am
GetHuman-kisamose indicated the issue is not fixed yet.
Aug 1st, 2018 3:09am
GetHuman-kisamose indicated the issue is not fixed yet.
Aug 2nd, 2018 3:32am

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