I have been locked out of my twitter account because I simply changed my birthday year...

GetHuman-tessa_lo's customer service issue with Twitter from July 2018

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The issue in GetHuman-tessa_lo's own words
I have been locked out of my twitter account because I simply changed my birthday year to the correct year. I am currently ** years old and can have an account. I have also filed a report and Twitter still hasn’t gotten back to me so I am unsure if i will ever get my account back. Also other people have said they can submit a photo ID but i have yet to be given the option. There is no reason why I shouldn’t have access to my account and other people can’t even go to my account page it’s says it “doesn’t exist”. I just really want my account back as soon as possible and Twitter doesn’t seem to me taking very fast action. Twitter said they will email updates but I haven’t heard from them and it’s been one day. I wasn’t this situation fixed by Twitter giving me full access of my account even and I don’t care if they delete all the tweets from before when I turned **. Thank you!
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Customer service issue
Reported by GetHuman-tessa_lo
Jul 24th, 2018 - 10 mons ago
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GetHuman-tessa_lo started working on this issue
Jul 24th, 2018 2:49pm
GetHuman-tessa_lo indicated the issue is not fixed yet.
Jul 25th, 2018 3:03am