My name is Lillian Kimpel (@lilly*bug*) and I am ** years old. Last week I tried to cha...

GetHuman-k_girl's customer service issue with Twitter from July 2018

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The issue in GetHuman-k_girl's own words
My name is Lillian Kimpel (@lilly*bug*) and I am ** years old. Last week I tried to change my birthday and I accidentally changed it to an incorrect date which meant I would’ve set up my Twitter account before I was thirteen. Because of this, I was locked out of my account and was told to provide an email for my parent or guardian. My mom had helped me set up my Twitter and gave me her full permission to use it. When she received the email, she was fine with filling out the forms, but is not willing to send in a copy of her government I.D. because twitter does not need to know and store all of her personal information. Because I am legally an adult now, why does it matter that my parent sends in their information? Is there a way to recover my account without that information? Thanks for your help.
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Customer service issue
Reported by GetHuman-k_girl
Jul 24th, 2018 - 10 mons ago
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GetHuman-k_girl started working on this issue
Jul 24th, 2018 2:41pm
GetHuman-k_girl indicated the issue is not fixed yet.
Jul 25th, 2018 1:39am