Hello. A couple of weeks ago I was trying to take my birthday off my profile and my pho...

GetHuman910405's customer service issue with Twitter from July 2018

7 views
 | 
5096 similar
 | 
0 following
Help with my Twitter issue
GetHuman910405's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman910405's own words
Hello. A couple of weeks ago I was trying to take my birthday off my profile and my phone froze while doing so. I was tapping my screen so it would unfreeze. Once it unfroze I was locked out my account because I was not **? Every time I try to login it says my account was not created when I was ** or older. When I go to Customer Support it is asking for driver license, birth certificate, etc and I am not comfortable providing that information. Is there someone I can contact via phone or email? I am having a very difficult time finding help since I am locked out my account. Thank you.
GetHuman910405 did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman910405 fixed the problem
We are waiting for GetHuman910405 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman910405 fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman910405
Jul 23rd, 2018 - 10 mons ago
I have an issue with Twitter too
Fixed
Seen by 7 customers so far
Similar issue to 5096 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman910405 started working on this issue
Jul 23rd, 2018 11:57pm
GetHuman910405 indicated the issue is not fixed yet.
Jul 24th, 2018 1:57am
GetHuman910405 indicated the issue is not fixed yet.
Jul 24th, 2018 1:57am
GetHuman910405 indicated the issue is not fixed yet.
Jul 24th, 2018 2:38am