My account got locked by accident. I have already let Twitter support know and have con...

GetHuman-niahc's customer service issue with Twitter from July 2018

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The issue in GetHuman-niahc's own words
My account got locked by accident. I have already let Twitter support know and have continued with directions but I have now received an email saying I need a government issue proof of my name and picture ? I clearly sent a picture of me and have been notified that it wasn’t recognized. It’s been over ** hrs my account has been locked and it’s ridiculous that it’s this hard to get back into my own account. I’ve tried changing my password and everything . Which really ***** because I’ve had my twitter account for awhile and I don’t want to lose all my data because you guys can’t recognize my picture when it’s clearly me. I want my account back. I should have to give you more personal info.
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Twitter

Customer service issue
Reported by GetHuman-niahc
Jul 1st, 2018 - a yr ago
I have an issue with Twitter too
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Seen by 10 customers so far
Similar issue to 3634 others
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Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-niahc started working on this issue
Jul 1st, 2018 4:46am
GetHuman-niahc indicated the issue is not fixed yet.
Jul 1st, 2018 6:20am
GetHuman-niahc indicated the issue is not fixed yet.
Jul 1st, 2018 6:21am
GetHuman-niahc indicated the issue is not fixed yet.
Jul 2nd, 2018 6:12am
GetHuman-niahc indicated the issue is not fixed yet.
Jul 2nd, 2018 11:15pm
GetHuman-niahc indicated the issue is not fixed yet.
Jul 4th, 2018 9:34am
GetHuman-niahc indicated the issue is not fixed yet.
Jul 4th, 2018 6:06pm