My profile @Karess**Ent got spammed it’s my business account I need access to it ASAP

GetHuman-jlawary's customer service issue with Twitter from June 2018

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Waiting to see what went wrong with our suggestion for how to get Twitter help.
Before contacting them, items GetHuman-jlawary may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jlawary's own words
The problem: My profile @Karess**Ent got spammed it’s my business account I need access to it ASAP
GetHuman-jlawary did not yet indicate what Twitter should do to make this right.
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Twitter

Customer service issue
Reported by GetHuman-jlawary
Jun 25th, 2018 - 4 mons ago
I have an issue with Twitter too
Not resolved
Seen by 3 customers so far
Similar issue to 3297 others
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Timeline
GetHuman-jlawary started working on this issue
Jun 25th 7:47pm