I changed my age from ** (****) to my real age of ** (****). Even though I'm well above...

GetHuman781076's customer service issue with Twitter from June 2018

10 views
 | 
2513 similar
 | 
0 following
Help with my Twitter issue
First: share to improve GetHuman781076's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman781076's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman781076 may need:
Username, Email on Account, Phone Number, Password, and Name of Account Holder
The issue in GetHuman781076's own words
I changed my age from ** (****) to my real age of ** (****). Even though I'm well above the age requirement, Twitter now thinks that I'm not. It's been nearly a week since this issue arose and no progress has been made to fix this. I sent them a photo of my legal id on the day this problem began. * days later I received an email from Twitter saying that they weren't able to confirm my identity based on my id. I have submitted my id again and I'm now waiting. Another thing to note is that Twitter's support live chat is on a ******* Twitter account. You can't ******* access it when your Twitter account is ******* locked.
GetHuman781076 did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman781076 fixed the problem
We are waiting for GetHuman781076 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Twitter email you?
This email address isn't valid
Follow this issue
See how GetHuman781076 fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman781076
Jun 13th, 2018 - 9 mons ago
I have an issue with Twitter too
Not resolved
Seen by 10 customers so far
Similar issue to 2513 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman781076 started working on this issue
Jun 13th, 2018 5:45pm