X Customer Service Issues

My account got locked because Twitter thinks I am under 13, even though I am actually 16, turning 17 soon. I recently updated my birthdate, which was initially set when I created the account at 13 years old. My birth year is [redacted]. I rely on Twitter to connect with college football coaches for scholarship opportunities as I am a prospect. I appealed the lockout, submitted a photo of my ID, but it has been over 24 hours with no resolution. I urgently need access to my account. My handle is @willy_c13. Your prompt attention to this matter would be greatly appreciated! :)

I need assistance, please. I have encountered a lockout on my new Twitter account every day for the past 24 hours since I created it weeks ago. I rely on my friend to send me the verification code as I do not have a phone. Could you review my activity to ensure that I am not violating any rules? I am worried about being banned or suspended unjustly. My Twitter handle is @xboxoniine. For the last two days, I have been experiencing limited features without any apparent reason. All my interactions on the platform are positive and within the guidelines. I hope you can investigate and confirm that I am not breaching any terms of service. It is crucial for me to avoid being banned unfairly, especially after my previous account was hacked. Your help is greatly appreciated.

I had an old Twitter account under the username @luttrelalcorn. I'm looking to delete the account and its tweets, but it has been inactive for years. When I tried to log in recently, I was unable to access it because the associated email no longer exists. Furthermore, there was a tweet I didn't post asking followers to follow a "new account," indicating it was hacked. I want the original account @luttrelalcorn to be deleted with all its content. I am not concerned about the hacker, I just want the account removed. Whether I can regain access to delete it myself or Twitter deletes everything, I am fine with either option.

My Twitter account got suspended without any explanation of the violations. Even after requesting details, I only received a vague response. It's frustrating to be suspended in error multiple times. The automated spam removal system mistakenly targeted my account. Although it has been unsuspended now, the process is not user-friendly.

I encountered an issue confirming my phone number on Twitter. When I try to verify my phone number, I receive an error message saying I have exceeded the allowed attempts. I reached out to Twitter support, and they provided steps to unlock my account by providing my phone number for verification. However, every time I open Twitter, it only prompts me to confirm my phone number without giving me the option to start the verification process. How can I proceed with the steps provided by Twitter support when I don't see any option to enter the confirmation code as instructed?

I'm facing an issue with my Twitter account @pellucidjeon which started about 16 hours ago. While everything was fine during the day, I suddenly found myself logged out when I tried to access Twitter. When I entered my phone number for verification, it stated that multiple accounts were linked to that number. I suspect I might have used the number on another account inadvertently. I attempted to reset my password using my phone but did not receive a code. The platform mentioned something about unusual activity or rule violations, but after reviewing, I couldn't identify any infractions. My name is Amy Conde, and my Twitter username is @pellucidjeon. You can reach me via email at [redacted], although it seems to be connected to a different Twitter account. My phone number is +[redacted]3. Thank you for your assistance.

I encountered an issue when trying to access my Twitter account from a different device. Initially, my account was locked due to "suspicious activity," which surprised me. After changing the password, I attempted to log in again. However, I was prompted to provide a phone number, which I didn't want to do. Despite entering my number accurately, it was deemed invalid, even though it is associated with a functioning MOTO X4 phone through Republic Wireless (Sprint). After multiple failed attempts, I am now unable to input my phone number due to exceeding the limit. I have reached out to Twitter twice via email, but received unhelpful automated responses. All I want is to access my account without the phone number requirement. I hope to resolve this matter promptly.

I have been the target of cyberbullying and harassment from the same three accounts for more than a year. Recently, they falsely accused me of being racist to incite others against me. One of them even claimed I threatened him and wished for his death. Despite their accounts being suspended previously, they return using new accounts set up by a friend. To address this ongoing issue, I will report the harassment to the police tomorrow with all the evidence I have gathered. I am reaching out to see if there is any way to prevent them from accessing Twitter even through friend-created accounts. The offenders’ current usernames are CaraMariaTea2, Rashiiiiiddddd, and CaraJesusMaria. While I am uncertain if they have deleted recent messages, Rashiiiiiddddd and CaraJesusMaria were behind the most recent attacks, which included baseless accusations about my parenting. Moreover, they once created a fake account named shboogiess posing as me and threatened to involve CPS. Despite blocking all three accounts, the harassment persists.

My account has been hacked and someone posted nude photos of me on another site through my Twitter. I am unable to log into my Twitter account as the password seems to have been changed. It's difficult to reset the password because I now have a new email and phone number. Please delete my account with the handle rowie_darryl from the Twitter website. These images are affecting my business opportunities. Please contact me at [redacted] or via email at [redacted] Thank you.

Hello Twitter support team, I encountered an issue while setting up a business account. Twitter locked me out when I tried to input the business birth date as it mistakenly identified me as too young. I reported this to Twitter and received an email asking for a photo ID to verify the account administrator's age. However, I am unable to open the link provided. Here is the link: [redacted]. When trying to access the link, I received the following error message: "This site can’t be reached. https’s server IP address could not be found." I would appreciate your assistance in resolving this matter promptly. Thank you, Imrana. Feel free to contact me at [redacted] for further communication.

Hello, I am B Louvenia Azzan. Back in [redacted], I had a Twitter account under the handle @MissionOmega. I believed I had successfully deactivated and deleted it. As an author, I stumbled upon this old account recently in my online searches. The account, @tlCMissionOmega created on January 16, [redacted], is no longer active and all content there is outdated. I have a present Twitter account that gets mixed up with this obsolete one. Despite reaching out to Twitter through email multiple times, I no longer recall the username or password for this old account. My only wish is for this defunct account to be permanently removed so it doesn't appear in Google searches under my name. I truly appreciate your prompt assistance in resolving this matter. Thank you, B. Louvenia Azzan. If necessary, I can provide proof of identity with my CA Driver's License # B[redacted] from Roseville, CA. You can reach me on my current cell at [redacted].

My 14-year-old son recently got a new cell phone and attempted to download Twitter. Unfortunately, his account was suspended due to his age. I submitted his birth certificate to Twitter, only to receive a request for an ID with his full name and photo, which he cannot provide as a minor. As a concerned parent, I granted permission for him to use Twitter but the situation has led to frustration. In light of these challenges, his dad deleted his account, and I am contemplating doing the same for my other children. It is imperative for Twitter to address these issues promptly to avoid losing more users facing similar challenges.

When I tried to update my birth year on Twitter for my account, I encountered issues setting it to [redacted] and it got stuck at [redacted] for several months. Recently, I was able to correct it to my actual birth year. However, upon logging back into Twitter, I found my account was locked. I reached out to Twitter support, provided my ID to prove my age, and today received an email stating that I was under 13 when the account was created. I created my Twitter account when I was exactly 13 years old. I am frustrated that my account has been locked after 9 years, especially since I have important messages in my inbox. Twitter is my main platform to express my thoughts and feelings, as I struggle with anxiety and depression. Please, Twitter, I implore you to reinstate my account, as it is crucial for my well-being.

I deactivated my Twitter account a while ago due to harassment. Despite reporting the issue, Twitter didn't help me, so I took a break. Now, when I try to reactivate it, I see it's permanently deleted. I had significant content there, including 3,[redacted] followers, photos, and videos of friends. Is there any way to restore my account from your end? My handle was @optimus_fine_xd, possibly changed to @Lexi_wou. I don't want to lose everything and start over. I had a previous hacking incident where Twitter didn't assist me either. Can you make an exception this time and help me recover my account with all its content? Thank you.

Hello, my name is Mary E. My Twitter account, @Ebozinam, was recently suspended unexpectedly. I'm unsure of the reason behind the suspension and suspect possible hacking. I mainly use Twitter for college, school, and sharing selfies. Losing access to my account means losing personal information. I believe my account shouldn't have been suspended as I haven't engaged in any inappropriate behavior. The situation seems unresolved, and I'm eager to have my account reinstated. Your assistance in resolving this matter would be greatly appreciated. Twitter has been important to me, and I hope to quickly resolve this issue and continue using the platform.

Over the past two weeks, my account has been repeatedly locked unjustly. Despite being reported for targeted harassment, upon reviewing the reported tweets, no such behavior is evident. Some reported tweets are completely unrelated to any form of violence promotion. The individuals I engaged with are actually the ones guilty of targeted harassment toward me and other trans individuals, particularly trans women. It is frustrating that my account has been locked multiple times recently due to unfounded claims and efforts of transphobic individuals trying to censor me. Each instance of lockout stemmed from targeted harassment and attempts to silence me by those who exhibit bigotry. Opening Twitter only to discover my account has been unfairly reported by individuals promoting violence and intolerance is disheartening. I am also disappointed in Twitter Support for not prioritizing the minorities facing these attacks.

I am willing to comply with any requests to remove certain types of language from my posts. I have noticed that some words are not appropriate for the platform. I want to clarify what content is considered acceptable. There are instances where offensive memes are flagged, although I have inadvertently shared them assuming they were fine since they were already online. I have faced brief suspensions for this, but upon logging back in, I do not encounter any restrictions. I strive to adhere to the guidelines but find it challenging due to unclear boundaries. Could my account be reinstated, please? I have maintained it since [redacted] without facing similar issues until recently. Additionally, the phone number linked to my account was previously used by my foster children when creating their accounts, which led to their suspensions. We were unaware of this policy and they do not have their own phones for safety reasons. I kindly request another chance to comply with the rules.

I accidentally created my Twitter account when I was underage, and I recently tried to correct my birthdate. Unfortunately, I got locked out of my account that I've had since [redacted]. I'm now almost 20 years old and believe the actions taken by Twitter are unjust. I'm willing to comply with any required fees but really just want access to my account, @LizzieAGTown, which holds seven years of memories. I've attempted to contact Twitter support with no success and even tried calling customer service, all to no avail. Without access to my account, I'm unable to reach out for help. Please assist me in resolving this matter promptly. You can reach me at a different email address than the one associated with my account: [redacted].

I recently discovered that my stepson used my suspended Twitter account without my knowledge, posting gifs he obtained from the "gifs" app, possibly leading to it being mistaken as a threat. The lack of clear rules creates confusion as posts that have been repeated without issue suddenly lead to reports. It's unclear what standards are in place, as certain words cause offense while similar phrases trend. As a long-time user since [redacted] under the handle @RealVenusInFurs, I request the reactivation of my account now that only I will have access. Thank you.

I have been accused of impersonating someone on my Twitter account (@sassypharmd), specifically Mountain Dew. My profile features a picture of a Mountain Dew can, and my name is Mountain Dew Boobies. However, I want to clarify that I am not attempting to impersonate or claim to be Mountain Dew. Since [redacted], I have used a Mountain Dew can as my profile picture simply to express my love for the drink. In [redacted], I changed my Twitter name to Mountain Dew Boobies as an inside joke with friends, emphasizing my gender and love for Mountain Dew. As a pharmacist, my intention is not to represent Mountain Dew, but to share my passion for it. Despite maintaining the same profile for the past seven years, I have recently been suspended, which confuses me. I kindly request the reinstatement of my Twitter account and am willing to change my picture and name promptly.