Twitter won’t accept any of the documents to prove my age. I’m seventeen. I got locked...

GetHuman-tanyauns's customer service issue with Twitter from June 2018

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The issue in GetHuman-tanyauns's own words
Twitter won’t accept any of the documents to prove my age. I’m seventeen. I got locked on the twenty fifth of May because I need parental consent. My parents consented several times, sending all the documents they asked for, but they all got rejected. It’s been nearly two weeks, and I’m getting no help at all. Twitter support dms have been ‘down’ since the date they stopped locking people. I have done nothing wrong. Looking at the previous terms and services shows that this whole ‘you need to be atleast thirteen to create a twitter account’ stuff only came in ****, and there is no rules about parents creating accounts and passing them onto a child when the child is old enough. I just want to at least download my twitter archive so I can save the memories. *Going onto the twitter help website is not helpful at all. I filled out a form about having trouble logging in but was told that my problem wasn’t submitted to the right form. The only forms I can fill out are the ‘parental consent one’ and the one where I prove my age, but twitter are not accepting them. There’s no number to call, the emails sent to twitter support aren’t looked at, and the dm service is down.
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Twitter

Customer service issue
Reported by GetHuman-tanyauns
Jun 7th, 2018 - a yr ago
I have an issue with Twitter too
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Seen by 10 customers so far
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Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-tanyauns started working on this issue
Jun 7th, 2018 12:54am
GetHuman-tanyauns indicated the issue is not fixed yet.
Jun 7th, 2018 2:21am
GetHuman-tanyauns indicated the issue is not fixed yet.
Jun 7th, 2018 2:21am
GetHuman-tanyauns indicated the issue is not fixed yet.
Jun 10th, 2018 3:18am
GetHuman-tanyauns indicated the issue is not fixed yet.
Jun 11th, 2018 1:03am