I put my birthday into twitter and now twitter believes I am under thirteen years old...

GetHuman-ashlynsw's customer service issue with Twitter from June 2018

30 views
 | 
159 similar
 | 
3 following
Help with my Twitter issue
GetHuman-ashlynsw's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
The issue and preferred resolution, in GetHuman-ashlynsw's own words:
I put my birthday into twitter and now twitter believes I am under thirteen years old. I’m fourteen almost fifteen and this is just ****ing me off I’m trying to give them my information like my birth certificate and permit but it’s not accepting it.
I trust that Twitter will make this right and come up with a resolution that is fair.
Help with my Twitter issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Twitter email you?
This email address isn't valid
Follow this issue
See how GetHuman-ashlynsw fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-ashlynsw
Jun 4th, 2018 - 18d ago
I have an issue with Twitter too
Not resolved
Seen by 30 customers so far
Similar issue to 159 others
3 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-ashlynsw started working on this issue
Jun 4th 7:20pm