If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-alicetan's own words
Just use my Twitter and enter my birthday. ... My account was locked because I apparently do not meet the age requirement. I was born in **** and I have been using twitter for * years and the minimum age requirement is ** years old. **I've contacted Twitter Support and provided both my driving license and passport but was informed that they could not verify my age and that my account will be permanently deleted. I can't find any way to contact them anymore as they have disable their DMs and they do not seem to reply to my emails. **I feel this is REALLY unfair as I have done nothing wrong when it is clearly something wrong with the system. **Please look into this and give me back my account the exact same way it was before it was suspended.
**** - **** is **. NOT **! **I provided my DRIVERS LICENSE but I was still told that they could not verify I am above ** years old. I have been using Twitter for * years already so unless I could tweet at the age of * I must have been one advance child.
I WANT MY ACCOUNT BACK! EXACTLY the way it was with all my following and followers.
I have been using Twitter for * years
Sent a "ticket" through their online support with my Drivers license and passport, waited for * days to only be told that they could not verify my age still and my account will be PERMANENTLY deleted from Twitter.
I have an issue with Twitter too
How GetHuman-alicetan fixed the problem
We are waiting for GetHuman-alicetan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.