My daughters account was locked however I have a difficult time emailing her birth cert...

GetHuman-jornado's customer service issue with Twitter from June 2018

Help with my Twitter issue
Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
My daughters account was locked however I have a difficult time emailing her birth cert to your company for obvious reasons. She turns ** tomorrow. She is of age.**It makes me extremely nervous to send any kind of identification to yours or anyone's company for fear of iden***y theft. Can you activate her account without sending confidential information via email?
I trust that Twitter will make this right and come up with a resolution that is fair.
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Twitter

Customer service issue
Reported by GetHuman-jornado
Jun 2nd, 2018 - 2 mons ago
I have an issue with Twitter too
Fixed
Seen by 5 customers so far
Similar issue to 186 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-jornado started working on this issue
Jun 2nd 3:55pm
GetHuman-jornado indicated the issue is not fixed yet.
Jun 2nd 5:19pm
GetHuman-jornado indicated the issue is not fixed yet.
Jun 2nd 10:54pm