Hi, I somehow have two accounts with the same email and phone number, but I can't login...

GetHuman-adkocher's customer service issue with Twitter from June 2018

Help with my Twitter issue
Hi, I somehow have two accounts with the same email and phone number, but I can't login to either account. I was wondering if I could delete both the accounts and start over. Phone number is ***-***-****, email is *****@***.com thank you Alisha.
I trust that Twitter will make this right and come up with a resolution that is fair.
Help with my Twitter issue
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Twitter email you?
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-adkocher
Jun 1st, 2018 - 19d ago
I have an issue with Twitter too
Fixed
Seen by 6 customers so far
Similar issue to 372 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-adkocher started working on this issue
Jun 1st 5:36pm
GetHuman-adkocher indicated the issue is not fixed yet.
Jun 1st 6:42pm
GetHuman-adkocher indicated the issue is not fixed yet.
Jun 1st 6:43pm
GetHuman-adkocher indicated the issue is not fixed yet.
Jun 1st 7:21pm