So apparently my twitter is locked because twitter assumed that I am below ** years of...

GetHuman-otepdel's customer service issue with Twitter from June 2018

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The issue in GetHuman-otepdel's own words
So apparently my twitter is locked because twitter assumed that I am below ** years of age when I literally turned ** on the day they decided to lock my twitter. I don't have any valid Government Issued ID yet because as I said I just turned **. Now as a way to retrieve my twitter account I'm sending them my BIRTH CERTIFICATE and also my school ID to prove my ownership and my identity to twitter and twitter support isn't helping in any way. They're not listening to their users and it's frustrating and saddening because I've been on twitter for like almost ** years and yes I created my twitter account before they even made the policy "below ** years of age" kind of stuff. Please help me get back my twitter because I've been sending them emails non stop and they always replied that I still have an open case even though they just sent me an email that the case has been closed and I should send another report. Thank you!

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Twitter

Customer service issue
Reported by GetHuman-otepdel
Jun 1st, 2018 - 2 years ago
Fixed
Seen by 72 customers so far
Similar issue to 308 others
0 customers following this
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Timeline

GetHuman-otepdel started working on this issue
Jun 1st, 2018 6:05am
GetHuman-otepdel shared this issue with friends on Facebook
Jun 1st, 2018 6:05am
GetHuman-otepdel shared this issue with followers on Twitter
Jun 1st, 2018 6:06am
GetHuman-otepdel shared this issue with others over email
Jun 1st, 2018 6:06am
GetHuman-otepdel shared this issue with friends on Facebook
Jun 1st, 2018 6:06am
GetHuman-otepdel indicated the issue is not fixed yet.
Jun 1st, 2018 7:34am
GetHuman-otepdel indicated the issue is not fixed yet.
Jun 1st, 2018 7:34am
GetHuman-otepdel confirmed the issue is fixed. Hooray!
Jun 1st, 2018 7:36am
GetHuman-otepdel indicated the issue is not fixed yet.
Jun 1st, 2018 7:36am
GetHuman-otepdel indicated the issue is not fixed yet.
Jun 1st, 2018 7:36am
GetHuman-otepdel indicated the issue is not fixed yet.
Jun 1st, 2018 7:36am

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