Account locked after almost nine years of being a user
GetHuman-benamv's customer service issue with Twitter from May 2018
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The issue in GetHuman-benamv's own words
I was trying to add my birthday to my account ... Twitter prompted on my timeline to add my birthday to my account. I thought to myself, "Will they finally let me put it in properly?" It turns out, they did, and after that, they locked me out of my account because "Twitter has determined that you don’t meet these age requirements." I have had my account for almost nine years and you're just locking me out?
I have been a user for almost nine years and they locked my account without warning.
Twitter can make this right by restoring every account affected by the "birthday bans" and issuing a formal apology to every user.
I'm a good customer because I have used the service since **** and never broken the ToS.
I have already submitted proof of identity twice and they haven't emailed me back.
I have an issue with Twitter too
How GetHuman-benamv fixed the problem
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