My account is @LiamSimmo*, I changed my date of birth to the year **** and my account w...

GetHuman-liamsimm's customer service issue with Twitter from May 2018

15 views | 365 similar | 0 following
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The issue in GetHuman-liamsimm's own words
My account is @LiamSimmo*, I changed my date of birth to the year **** and my account was instantly locked due to supposedly being under age to run an account. I was told to get a parent to fill in forms to give me parental consent to continue using the account, however after providing my birth certificate, a certificate of baptism and my mother’s passport to prove her identity, I received a response saying that I did not provide enough evidence. I’m not sure how much more clear I can make it that she is my mother, therefore I would like actual dialogue with Twitter informing me of exactly what I need to do to prove it because I would like to regain access to my account which had *.*k followers

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Twitter

Customer service issue
Reported by GetHuman-liamsimm
May 31st, 2018 - 3 years ago
Fixed
Seen by 15 customers so far
Similar issue to 365 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman-liamsimm started working on this issue
May 31st, 2018 9:33am
GetHuman-liamsimm indicated the issue is not fixed yet.
May 31st, 2018 12:01pm
GetHuman-liamsimm indicated the issue is not fixed yet.
Jun 1st, 2018 11:25am
GetHuman-liamsimm indicated the issue is not fixed yet.
Jun 1st, 2018 12:21pm
GetHuman-liamsimm indicated the issue is not fixed yet.
Jun 3rd, 2018 10:34am

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