If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-mayafeld's own words
Twitter had an option for me to put my birthday into my profile which i did. I put April **, ****. This makes me ** years old, which i am. Twitter then proceeded to lock my account saying that you have to be ** years or older to have a twitter account and i didnt meet the criteria of that rule which makes no sense because **** was ** years ago. I habe filled out a form multiple times that has me upload a picture of my drivers license to prove that i am ** but i have not received an email or any conformation that they have received that form. And twitter still hasnt unlocked my account and the page it takes me to says my account might be deleted.
GetHuman-mayafeld did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-mayafeld fixed the problem
We are waiting for GetHuman-mayafeld to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.