Account locked for no reason due to age mistake! It detected I was under ** when I am ** years older.

GetHuman-demidun's customer service issue with Twitter from May 2018

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The issue in GetHuman-demidun's own words
Add my birth year. ... I had originally had my birthday on Twitter as my month and date. When I tried to change it to my correct birth year (****) it locked my account and reported that I did not meet the age requirements of at least ** years. I have done the “error” form multiple times and provided a picture of my ID*driver’s license and still have not heard anything from Twitter concerning adjusting my account. I really need help and would like to obtain access to my Twitter again. I had reconnected with so many old friends and family.
If you were born in the **s you are over the required age limit.
They could make this right by unlocking my account and allowing me to regain access to all of my followers.
I have been on Twitter since ****-****. I have spent years connecting with friends l, family, and even had to create a twitter account for a college course!
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Customer service issue
Reported by GetHuman-demidun
May 29th, 2018 - 3 years ago
Seen by 34 customers so far
Similar issue to 7 others
0 customers following this
Items needed
Email on Account
Phone Number
Name of Account Holder


GetHuman-demidun started working on this issue
May 29th, 2018 7:13pm
GetHuman-demidun indicated the issue is not fixed yet.
May 29th, 2018 8:32pm
GetHuman-demidun indicated the issue is not fixed yet.
May 29th, 2018 8:50pm
GetHuman-demidun indicated the issue is not fixed yet.
May 30th, 2018 8:14pm
GetHuman-demidun indicated the issue is not fixed yet.
Jun 1st, 2018 8:14pm