Account locked for no reason due to age mistake! It detected I was under ** when I am ** years older.

GetHuman-demidun's customer service issue with Twitter from May 2018

33 views
 | 
7 similar
 | 
0 following
Help with my Twitter issue
GetHuman-demidun's next move: try calling Twitter again.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-demidun's own words
Add my birth year. ... I had originally had my birthday on Twitter as my month and date. When I tried to change it to my correct birth year (****) it locked my account and reported that I did not meet the age requirements of at least ** years. I have done the “error” form multiple times and provided a picture of my ID*driver’s license and still have not heard anything from Twitter concerning adjusting my account. I really need help and would like to obtain access to my Twitter again. I had reconnected with so many old friends and family.
If you were born in the **s you are over the required age limit.
They could make this right by unlocking my account and allowing me to regain access to all of my followers.
I have been on Twitter since ****-****. I have spent years connecting with friends l, family, and even had to create a twitter account for a college course!
The ticket form, appeal form.
I have an issue with Twitter too
How GetHuman-demidun fixed the problem
We are waiting for GetHuman-demidun to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitter customer problems.
How Do I Fix a Hacked Twitter Account?How Do I Recover My Twitter Account?How Do I Delete My Twitter Account?How Do I Appeal a Suspension from Twitter?What Do I Do If My Twitter Account Is Locked?
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-demidun fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-demidun
May 29th, 2018 - 2y ago
I have an issue with Twitter too
Fixed
Seen by 33 customers so far
Similar issue to 7 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-demidun started working on this issue
May 29th, 2018 7:13pm
GetHuman-demidun indicated the issue is not fixed yet.
May 29th, 2018 8:32pm
GetHuman-demidun indicated the issue is not fixed yet.
May 29th, 2018 8:50pm
GetHuman-demidun indicated the issue is not fixed yet.
May 30th, 2018 8:14pm
GetHuman-demidun indicated the issue is not fixed yet.
Jun 1st, 2018 8:14pm