About ** minutes ago, twitter randomly asked for me to put in my birthday. After I put...

GetHuman-vannisch's customer service issue with Twitter from May 2018

Help with my Twitter issue
About ** minutes ago, twitter randomly asked for me to put in my birthday. After I put in my birthday, twitter proceeded to “lock” my account because I did not meet the age requirements of **, when I’m actually over **. I’ve also had twitter for a few years, so I don’t know why twitter would lock me out from my account. It also told me that twitter would terminate my account if I failed to send a verification of my age, and to do so I’d need to provide my username, full name, and a photo identification, like a drivers license. Twitter said they’d keep my information private and delete it once my account was unlocked again. But I don’t trust that. If I could get my account back that would be great, because this is absolutely pathetic. I’ve had twitter for a few years and I’m over **. My account should NOT be locked. I’d be grateful if you’d help.
I trust that Twitter will make this right and come up with a resolution that is fair.
Help with my Twitter issue
Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Twitter email you?
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-vannisch
May 29th, 2018 - 2 mons ago
I have an issue with Twitter too
Fixed
Seen by 12 customers so far
Similar issue to 474 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-vannisch started working on this issue
May 29th 5:52am
GetHuman-vannisch indicated the issue is not fixed yet.
May 29th 6:54am
GetHuman-vannisch indicated the issue is not fixed yet.
May 30th 1:46pm