About ** minutes ago, twitter randomly asked for me to put in my birthday. After I put...

GetHuman-vannisch's customer service issue with Twitter from May 2018

21 views | 474 similar | 1 following
Help with my Twitter issue
GetHuman-vannisch's next move: call Twitter.
The best way to get your problem resolved is to tap the button below to start calling Twitter. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-vannisch's own words
About ** minutes ago, twitter randomly asked for me to put in my birthday. After I put in my birthday, twitter proceeded to “lock” my account because I did not meet the age requirements of **, when I’m actually over **. I’ve also had twitter for a few years, so I don’t know why twitter would lock me out from my account. It also told me that twitter would terminate my account if I failed to send a verification of my age, and to do so I’d need to provide my username, full name, and a photo identification, like a drivers license. Twitter said they’d keep my information private and delete it once my account was unlocked again. But I don’t trust that. If I could get my account back that would be great, because this is absolutely pathetic. I’ve had twitter for a few years and I’m over **. My account should NOT be locked. I’d be grateful if you’d help.

GetHuman-vannisch did not yet indicate what Twitter should do to make this right.

How GetHuman-vannisch fixed the problem

We are waiting for GetHuman-vannisch to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Twitter's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Twitter issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vannisch fixes it.
This email address isn't valid

Twitter

Customer service issue
Reported by GetHuman-vannisch
May 29th, 2018 - 3 years ago
Fixed
Seen by 21 customers so far
Similar issue to 474 others
1 customer following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman-vannisch started working on this issue
May 29th, 2018 5:52am
GetHuman-vannisch indicated the issue is not fixed yet.
May 29th, 2018 6:54am
GetHuman-vannisch indicated the issue is not fixed yet.
May 30th, 2018 1:46pm