About ** minutes ago, twitter randomly asked for me to put in my birthday. After I put...
GetHuman-vannisch's customer service issue with Twitter from May 2018
Help with my Twitter issue
The issue in GetHuman-vannisch's own words
About ** minutes ago, twitter randomly asked for me to put in my birthday. After I put in my birthday, twitter proceeded to “lock” my account because I did not meet the age requirements of **, when I’m actually over **. I’ve also had twitter for a few years, so I don’t know why twitter would lock me out from my account. It also told me that twitter would terminate my account if I failed to send a verification of my age, and to do so I’d need to provide my username, full name, and a photo identification, like a drivers license. Twitter said they’d keep my information private and delete it once my account was unlocked again. But I don’t trust that. If I could get my account back that would be great, because this is absolutely pathetic. I’ve had twitter for a few years and I’m over **. My account should NOT be locked. I’d be grateful if you’d help.
GetHuman-vannisch did not yet indicate what Twitter should do to make this right.
I have an issue with Twitter too
How GetHuman-vannisch fixed the problem
We are waiting for GetHuman-vannisch to fix the problem and share the solution with the rest of us customers.
Please help with my Twitter issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.