About ** minutes ago, twitter randomly asked for me to put in my birthday. After I put...

GetHuman-vannisch's customer service issue with Twitter from May 2018

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The issue in GetHuman-vannisch's own words
About ** minutes ago, twitter randomly asked for me to put in my birthday. After I put in my birthday, twitter proceeded to “lock” my account because I did not meet the age requirements of **, when I’m actually over **. I’ve also had twitter for a few years, so I don’t know why twitter would lock me out from my account. It also told me that twitter would terminate my account if I failed to send a verification of my age, and to do so I’d need to provide my username, full name, and a photo identification, like a drivers license. Twitter said they’d keep my information private and delete it once my account was unlocked again. But I don’t trust that. If I could get my account back that would be great, because this is absolutely pathetic. I’ve had twitter for a few years and I’m over **. My account should NOT be locked. I’d be grateful if you’d help.
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Twitter

Customer service issue
Reported by GetHuman-vannisch
May 29th, 2018 - 2y ago
I have an issue with Twitter too
Fixed
Seen by 20 customers so far
Similar issue to 474 others
1 customer following this
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Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-vannisch started working on this issue
May 29th, 2018 5:52am
GetHuman-vannisch indicated the issue is not fixed yet.
May 29th, 2018 6:54am
GetHuman-vannisch indicated the issue is not fixed yet.
May 30th, 2018 1:46pm