Unjustly locked out of beloved account

GetHuman-kayliec's customer service issue with Twitter from May 2018

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The issue in GetHuman-kayliec's own words

Correct my birth yead ... I was changing my birth year because it was incorrect. Twitter locked me out and has not responded to me despite me sending them my documents three days ago. I am **. It is obvious that I am not under ** years old like they think I am. I sent a general complaint after getting no response and they told me within a few hours that I needed to follow the directions on their site. I had already done this. Why did I get such a quick response from that but am getting nothing now? I don't even have confirmation that they got my original message.

I'm obviously not thirteen years old. I am a legal adult

Giving me my account back

I started actively using twitter at ** years old I think. I really like documenting my life on here for close friends. I might just get a finsta like everyone else because of this issue

I've tried calling, I've followed directions online. No response.

I have an issue with Twitter too

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I wanted to change my birth year as it was incorrect on Twitter and it locked me out.Locked twitter account I accidentally change my birth year to **** and my Twitter...My twitter locked me out because it says I am under ** years of age. I am confuse...Twitter has locked my account because they think I’m under age. My birth date is...notified the twitter handle was locked and disabled - when trying to change my tw...Locked out of twitter and got a new phone number forgot to change it on my twitte...i am locked out of my twitter account and twitter is not sending me he sms code s...After being on Twitter for * years, I finally changed my birth year to the correc...my twitter got locked out because they thought i was under ** years old but im n...I changed my birth year to my real birth year (****) and i was locked out of my a...

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Twitter

Customer service issue

Reported by GetHuman-kayliec

May 28th, 2018 - 2y ago

I have an issue with Twitter too

Fixed

Seen by 55 customers so far

Similar issue to 70 others

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GetHuman-kayliec started working on this issue

May 28th, 2018 6:20pm

GetHuman-kayliec indicated the issue is not fixed yet.

May 29th, 2018 3:48am

GetHuman-kayliec indicated the issue is not fixed yet.

May 29th, 2018 8:31pm

GetHuman-kayliec indicated the issue is not fixed yet.

May 29th, 2018 8:34pm