GDPR problem : as a French community manager, I find myself logged out of my company ac...

GetHuman-jeanbap's customer service issue with Twitter from May 2018

Help with my Twitter issue
The issue in GetHuman-jeanbap's own words
GDPR problem : as a French community manager, I find myself logged out of my company account because we set up the birth date as the date of creation of the company. My company is now considered by twitter as a *yo person, and i have to prove that i'm its parent by uploading my identity card and a document proving that I allow my "child" to use his account.*Is there a solution to overcome this brand new problem ?**Thanks
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Twitter

Customer service issue
Reported by GetHuman-jeanbap
May 25th, 2018 - 6 mons ago
I have an issue with Twitter too
Fixed
Seen by 5 customers so far
Similar issue to 259 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder
Timeline
GetHuman-jeanbap started working on this issue
May 25th 10:58am
GetHuman-jeanbap indicated the issue is not fixed yet.
May 25th 11:59am