Hi there. I am a harassment investigator located in Regina, Saskatchewan (DCSM.ca). i...

GetHuman711960's customer service issue with Twitter from May 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman711960's own words
Hi there. I am a harassment investigator located in Regina, Saskatchewan (DCSM.ca). i am currently conducting a sexual harassment investigator where the complainant alleges she received offensive material via a twitter direct message. the respondent says the information came from his account but that it was either: hacked or sent from the account after he deleted it and someone else activated it. is there someone i can speak with who can provide me with an understanding of what happens when an account is deleted and can tell me if the data associated with a previously deleted account remains accessible by the person who previously used it? And finally, is it possible through user data to verify that a message was actually sent from one user to another (and not, for example, faked).**Thanks for your help. **Rob Cunningham, Partner*DC Strategic Management****.***.****
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Customer service issue
Reported by GetHuman711960
May 23rd, 2018 - 8 mons ago
I have an issue with Twitter too
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Seen by 3 customers so far
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GetHuman711960 started working on this issue
May 23rd, 2018 6:39pm