I’m am so frustrated that I am about to quit Twitter. My account was locked because I t...

GetHuman-anbegin's customer service issue with Twitter from June 2018

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The issue in GetHuman-anbegin's own words
I’m am so frustrated that I am about to quit Twitter. My account was locked because I tried changing my birthday. When I created my account (I was ** at the time), I had put my birthday as December *, **** instead of my actual birthday of December *, **** so that I could pose as ** and then change it later. However, my account must have been glitched because I have been unable to change my birthday ever since to the correct one. This year, I was finally able to change my account to correct birthday, but as soon as I did my account was locked because it thinks I’m still ** when I’m actually ** now. I sent in a picture of my ID to Twitter and they unlocked my account. However, the account still thinks I am ** and will not stop giving me an “Agree to Privacy Policy” message and denying me access to change anything on my account. Please help me or I will call an investigation team.

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Twitter

Customer service issue
Reported by GetHuman-anbegin
Jun 3rd, 2018 - 3 years ago
Fixed
Seen by 20 customers so far
Similar issue to 617 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Password
Name of Account Holder

Timeline

GetHuman-anbegin started working on this issue
Jun 3rd, 2018 8:48pm
GetHuman-anbegin indicated the issue is not fixed yet.
Jun 3rd, 2018 11:40pm
GetHuman-anbegin indicated the issue is not fixed yet.
Jun 4th, 2018 10:40pm
GetHuman-anbegin indicated the issue is not fixed yet.
Jun 6th, 2018 11:15pm
GetHuman-anbegin indicated the issue is not fixed yet.
Jun 8th, 2018 8:47pm

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