GetHuman687739's customer service issue with Twitter from May 2018
Help with my Twitter issue
The issue in GetHuman687739's own words
Twitter has suspended my account due to an out-of-context tweet where I was joking about eating a crow. Twitter views this as violent content, which context shows is an absurd claim.**Here is a link to the conversation: https:**twitter.com*swishchee*status*********************Speaking for the bird, he adopted a gangster-style voice and said to hand my food over and there would be no need for violence. So I responded in kind, saying I would eat the bird.**Unfortunately, I cannot get this message across to the algorithm.
Context is crucial. A human would realize I was speaking about a bird—an imaginary bird at that—and no threat of violence took place. A human would also see my friend contributing to the discussion and enjoying it
I trust Twitter will reconsider the suspension and return my account to me
I have had an account on the site for * years. Never once have I faced disciplinary action by Twitter. To say I am puzzled by this decision is to speak mildly.**Twitter is my primary networking resource
I have emailed them with no resolution in my favor. I cannot reach a human.
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