I got locked out of my twitter account because I tried putting my birthdate in my bio a...

GetHuman-jeniicab's customer service issue with Twitter from June 2018

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280 similar
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2 following
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The issue and preferred resolution, in GetHuman-jeniicab's own words:
I got locked out of my twitter account because I tried putting my birthdate in my bio and I put the year (****) and my account locked saying “In order to create a Twitter account, you must be at least ** years old. Twitter has determined that you don’t meet these age requirements, so your account has been locked and will be removed from Twitter.” I tried unlocking my account because I am ** years old so I am old enough and I went to send a picture of my photo ID and it would even submit so I tried other methods and the page was just frozen every time. I would love to get my account back cause I really enjoy using twitter but it’s been almost a week and I think imma just delete the app if this doesn’t work.
I trust that Twitter will make this right and come up with a resolution that is fair.
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Twitter

Customer service issue
Reported by GetHuman-jeniicab
Jun 3rd, 2018 - a mon ago
I have an issue with Twitter too
Not resolved
Seen by 28 customers so far
Similar issue to 280 others
2 customers following this
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GetHuman-jeniicab started working on this issue
Jun 3rd 4:09am