I have an account that is subbed to a channel and the subscription renews every month a...

GetHuman-guynaam's Account Access issue with Twitch from September 2020

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Before contacting them, items GetHuman-guynaam may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-guynaam's own words
I have an account that is subbed to a channel and the subscription renews every month and i cannot access the account to cancel it. i have the username and password but i wont get the security code sent to me email so it wont let me log in. i can only log in from my phone but i can't cancel subscriptions from my phone. i would really appreciate if you could cancel the subscription for me or help me log in to my account.

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Twitch

Account Access issue
Reported by GetHuman-guynaam
Sep 13th, 2020 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 1200 others
0 customers following this

Timeline

GetHuman-guynaam started working on this issue
Sep 13th, 2020 11:47am
GetHuman-guynaam indicated the issue is not fixed yet.
Sep 13th, 2020 10:10pm
GetHuman-guynaam indicated the issue is not fixed yet.
Sep 13th, 2020 10:11pm
GetHuman-guynaam indicated the issue is not fixed yet.
Sep 16th, 2020 12:31pm
GetHuman-guynaam indicated the issue is not fixed yet.
Sep 16th, 2020 11:42pm
GetHuman-guynaam indicated the issue is not fixed yet.
Sep 17th, 2020 8:19pm
GetHuman-guynaam indicated the issue is not fixed yet.
Sep 20th, 2020 1:50am

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