I don’t have access to the number I used for my twitch *FA and I can’t remember the num...

GetHuman-lukeemyr's customer service issue with Twitch from September 2020

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The issue in GetHuman-lukeemyr's own words
I don’t have access to the number I used for my twitch *FA and I can’t remember the number I used either and I now have a completely new one so it’s impossible for me to get into my twitch account because it’s saying I need to put the code in but I haven’t been sent a code because I no longer have any access to the old number is there any way I can get back into my account with my email because I still have the same email I set up *FA with and I can’t make a new account because I have recently got affiliate and that took me a really long time and I don’t want to start all over again and lose my viewers so please help it also keeps telling me to reset my number through the authy app but I’ve never used the authy app in my life and when I go on it it says I need to put in the number I used to set up my *FA but that’s the problem I can’t remember my old number

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Customer service issue
Reported by GetHuman-lukeemyr
Sep 10th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1198 others
0 customers following this


GetHuman-lukeemyr started working on this issue
Sep 10th, 2020 2:42pm

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