I don’t have access to the number I used for my twitch *FA and I can’t remember the num...

GetHuman-lukeemyr's customer service issue with Twitch from September 2020

Help with my Twitch issue
First: share to improve GetHuman-lukeemyr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lukeemyr may need:
Username, Password, and Email address on the account
The issue in GetHuman-lukeemyr's own words
I don’t have access to the number I used for my twitch *FA and I can’t remember the number I used either and I now have a completely new one so it’s impossible for me to get into my twitch account because it’s saying I need to put the code in but I haven’t been sent a code because I no longer have any access to the old number is there any way I can get back into my account with my email because I still have the same email I set up *FA with and I can’t make a new account because I have recently got affiliate and that took me a really long time and I don’t want to start all over again and lose my viewers so please help it also keeps telling me to reset my number through the authy app but I’ve never used the authy app in my life and when I go on it it says I need to put in the number I used to set up my *FA but that’s the problem I can’t remember my old number

GetHuman-lukeemyr did not yet indicate what Twitch should do to make this right.

How GetHuman-lukeemyr fixed the problem

We are waiting for GetHuman-lukeemyr to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Twitch customer problems.
How Do I Recover My Twitch Account?How Do I Fix Streaming or Download Issues with Twitch?
Do you have a customer issue as well?
We can help you get Twitch's attention and get better help faster. Tap below to get started.
Having Twitch issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Twitch

Customer service issue
Reported by GetHuman-lukeemyr
Sep 10th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1198 others
0 customers following this

Timeline

GetHuman-lukeemyr started working on this issue
Sep 10th, 2020 2:42pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians