I have requested a password reset multiple times within the last month, and have gotten...

GetHuman5150413's Account Access issue with Twitch from August 2020

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Before contacting them, items GetHuman5150413 may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5150413's own words
I have requested a password reset multiple times within the last month, and have gotten * emails with the simple numerical code.**I have however, gotten * emails. The first was "checking in" on my issue, and offering a cookie-cutter set of responses that had NOTHING to do with my problem. The second email I got about * weeks later asking me to rate Twitch's customer service...?!?! The issue had*has not been resolved.**I'm finally out of the limbo and my access to requesting a new password reset has been granted again, but after * days I still have no email. I just need to talk to someone and this mess could be fixed in about * minutes.

GetHuman5150413 did not yet indicate what Twitch should do to make this right.

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Twitch

Account Access issue
Reported by GetHuman5150413
Aug 10th, 2020 - 7 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1238 others
0 customers following this

Timeline

GetHuman5150413 started working on this issue
Aug 10th, 2020 8:26pm